1、HOW LONG DOES THE WARRANTY LAST?
For all new Game Controllers and Accessories purchased from the Aolionaming webstore, the Warranty Period is 1 year beginning the date the Game Controller or Accessory was shipped to you unless otherwise required by law.
2、WHAT IS COVERED UNDER THE WARRANTY?
Normal "Wear and Tear" – Deterioration and/or failure that results from normal use, wear or aging.
If you meet the above criteria, you can record a video to prove that the product doesn't work. And sent it to firstname.lastname@example.org. Once we confirm that the products cannot work, we will refund or exchange. These problems will be solved within 3 business days.
WHAT IS EXCLUDED FROM THE WARRANTY?
Intentional or negligent damage to the Product by the user, such as by misuse, dropping, throwing, or otherwise abusing the Product.
Unreasonable or excessive use of the Product, including commercial use .
Exposure of the Product to fluids, moisture, or chemicals.
Alterations to or tampering with the Product, including attempts to open, dismantle, customize, modify, or self-repair the Product.
Exposure of the Product to extreme temperatures or conditions.
Attempting to charge or recharge a Product through a wall outlet and/or attaching the Product to a defective power cord or power cord that exceeds the rated tolerance for the Product.
Electrical damage from power surges, lightning, or other sources external to the Product.
Scratches, dents, or other cosmetic changes which alter the Product or appearance of the Product from its original state.
3、USE YOUR WARRANTY
Note that for your Warranty to be effective you must:
Notify Aoliongaming within the Warranty Period by contacting Aoliongaming to email@example.com and Return the Product to Aoliongaming.
Our Warehouse ADD:22600 Lambert St, Suite H1504 Lake Forest, CA 92630.
Shipping fees: You need to afford the cost of sending the product back to our warehouse, and we (Aolion) afford the cost of sending the product to you.
4、WHAT IF YOUR WARRANTY HAS EXPIRED?
If your Product is no longer covered by the Warranty, you are responsible for one hundred percent (100%) of the cost to repair or replace the Product as well as all shipping costs to and from Aoliongaming. Once we receive your Product, we will inspect it and after completing our inspection, we will contact you and inform you of the total repair or replacement cost. If your Product is not covered under the Warranty, your Product will not be repaired or replaced until we receive payment from you. Failure to pay for the cost of repairs or replacement of your Product, may result in the Product being shipped back to you unrepaired at your expense.